Unable to log into lab

I am unable to log in to my lab using the CloudX lab username and credentials. Keeps giving me an “invalid username or password” error. Looked up the FAQs. Checked for firewalls as well as manually pasting the password. Nothing seems to be working.

Request for help in resolving the issue.

Thanks,
Shwetika

I just checked your account. The was able to successfully login into webconsole, Ambari, Jupyter and Hue.