Not able to access the Jupyter notebook on the right side of the exercise

Ramkumar_Raghavan · April 24, 2020, 6:08pm

Hi,

I am not able to access the jupiter lab currently.

Thanks
Ramkumar R

satyajit_das · April 20, 2020, 4:24pm

Hi, Ram.
Your Jupyter is working perfectly!.
I have looked into it.
Kindly send the screenshots if still did not work, because without screenshots/evidence the Hypothesis does not holds good.

I will try to help you.

All the best!

NANDINI_D · April 23, 2020, 7:55am

Hi, even i am facing the same issue

satyajit_das · April 23, 2020, 9:05am

Hi,
May I know what is your CloudxLab username?
Kindly also share the screenshots of error your are getting?
I will try to look into it.

All the best!

NANDINI_D · April 23, 2020, 9:45am

Nandini D is my user name

satyajit_das · April 23, 2020, 3:57pm

Hi,
Your username is arunpawan9999999927.
I have rechecked your account and it is perfectly fine.
Kindly check your internet connection by ping 8.8.8.8 it may be flaky.
Try to close other opened web pages that may be consuming the bandwidth.
Still getting error reply to this thread I will help you.

All the best!

NANDINI_D · April 24, 2020, 10:57am

No sir it is not working. I am not able to open the lab. since yesterday i am mailing you sir. But nothing worked. Please fix the problem as soon as possible. I hope you will solve the issue soon.
Thank you

satyajit_das · April 24, 2020, 11:10am

Hi,
May I know which topic you are referring to? where Jupyter is not working?
also send the screenshots of the entire screen so that I can see the questions or handson you are working on.
Kindly refer to the screenshots of your Jupyter notebook.

All the best!

NANDINI_D · April 24, 2020, 12:56pm

Here it is. I don’t have much time sir. please sovle it soon sir.sir what happen is that when i try to open next time it wont work. sometimes it works and sometimes it won’t sir.

satyajit_das · April 24, 2020, 12:40pm

Hi,
I can see that you have already completed this questions and you are saying that your Jupyter is not working?
Kindly check if you have shared your credentials to someone else, who may be using parallely.
In these case

You can open a new browser or a incognito mode and open the website there.
Check your internet connections speed.

Screenshot from 2020-04-24 18-04-371291×768 128 KB

All the best!

Ramkumar_Raghavan · May 19, 2020, 5:49am

Thanks. There was a small hiccup and it started working fine.

Ananya_R · May 19, 2020, 6:46am

Hello sir even my lab login isnt working
My username is raviananya78064

satyajit_das · May 19, 2020, 7:01am

Hi, Ananya.

I have rechecked your Lab account and found the logins and lab to be working fine.
I request you to kindly login again and check if still the problem persists, kindly send me a screenshots of it.

I will rectify it at the earliest.

All the best!

Ananya_R · May 19, 2020, 10:31am

its still not working

Ananya_R · May 19, 2020, 10:42am

But once I logged out and logged in again the same error

satyajit_das · May 19, 2020, 10:49am

Hi,

The error says that there is some connection error,

Kindly check your internet connection by ping 8.8.8.8 in your terminal, a response of less than 100 ms should be good.
Kindly also close other tabs which may be consuming the bandwidth or close the other process too.
Some times the web page takes time to get load so wait for few seconds and then refresh it if still did not connected.
Also clear your browsing data from your web-browsers, which may be consuming the cache memory and decreasing the “Lazy Loading” of the content.

I was able to open there is not problem from our side.

All the best!