Course Certification clarifiaction

Hi,
I have completed Data Science Specialization - EICT, IITR - 88% and in the system it shows i am eligible for the certification so I submitted for the certification on 7th Apil and received mail that 30th of the month they will release my certification, but my certification was not released.

May I know why its not released and Do I missing anything?

Hi Balaji Kumar Sekar,

The certificates have been sent to your registered Email Id.

Thanks