500 Internal Server Error:Jupyter Notebook

Hi CloudXLab Team,

I am not able to connect to the server since yesterday. Could you please help.


Hello Chandan,

We’ve just checked it from our end - The Lab is working (Have attached the screenshot as well for your reference)

I suggest you to - Clear your browser cache and restart the browser (Or try running it in incognito mode)

If the problem still persists - please drop a mail at reachus@cloudxlab.com regarding the same, and our team will get in touch with you.


It is working.

Thanks a lot for your help!


Hello cloudxlab team,

i am having a connection issue with my jupyterhub, showing (500 : Internal Server Error

Failed to reach your server. Please try again later. Contact admin if the issue persists.

You can try restarting your server from the home page).

i will be grateful if you can help fix the issue.

many thanks,


It’s because you have exceeded the disk space quota in the lab.You can refer to My User Disk Space Quota in the lab has exceeded. How can I clean the unnecessary files?. For fair usage policy of lab, you can refer to FAQ - What are the limits on the usage of lab or what is the fair usage policy (FUP)? | CloudxLab.


Hello Tripathi,

thanks i really appreciate, it is working well .

Best regards